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Core Curriculum for Professional, Business and Sales Development
Our core curriuculum focus is to implement programs from Integrity Systems® that get measurable results in terms of sales, customer satisfaction, employee retention and growth, manager coaching effectiveness, organizational growth, profitability and to make personal accountability a core value within the organization.
Customer Relationship Management (CRM®)
With Microsoft CRM, organizations will learn to use its functionality and workflow to customize and automate business processes and more effectively manage internal communications, customer service, sales and marketing opportunities as well as field service needs.
Microsoft Business Solutions® - Great Plains
Our Microsoft Business Solutions courses help organizations get the best value from their software by offering a variety of classes centered on Great Plains financial systems.
Microsoft® Great Plains - Financial Reporting Tools
Great Plains Financial Reporting Tools focus on understanding, modifying and creating custom reports with Crystal Reports®, MS Excel® Reports, FRx® Report Writer®, and Great Plains Report Writer tools within their Great Plains financial applications. Classes focus on creating formulas, file and tree structures, inquiries, selecting parameters, using multiple databases, and importing and exporting data.
Network Administration, Advanced Applications, and Database Administration
Advanced Applications, Network Administration and Data Manipulation courses strengthen a user’s skills and increase understanding of the various database environments. The courses focus on meeting user needs with global changes using tools such as Modifier and VBA programming to enhance functionality, and to integrate outside systems with Great Plains applications, and cover the new Internet Business Portal to enhance current operations.
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